House files for Apartment Owners

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House files have been created in the Building Information System (BIS) for all multi-apartment residential buildings (with three or more apartments). The apartment owner has access to the house files based on ownership rights registered in the Land Register. The house files is available to any apartment owner or legal administrator of a multi-apartment residential building. For single-family and two-family houses, the house files in BIS can be created by the owners themselves.
 

Opening the House files – OWNER’S FILES
 

The apartment owner maintains the house files unless another person has been designated to manage it. Usually, the house files is handled by the building manager.
The apartment owner can use the House files to:

• Provide their contact information – email, phone number, actual contact address,
• Send notifications to other apartment owners and the manager,
• Report an issue to the manager,
• Organize an apartment owners' survey,
• Organize an apartment owners' meeting,
• Add decisions made by apartment owners,
• Access all documents and data included in the house files.

In BIS, the apartment owner can also create a power of attorney for their family members or another authorized person – Guide on creating new owner representation right authorization.
Information about the residential building manager is available in the Register of Residential Building Manager for authorized users.

Mobile Application
Apartment owners can access house files decisions and the list of owners, vote in surveys and meetings, create requests for the manager, and send messages to other owners and the manager from their mobile phone using the BIS mobile app. More information and download links can be found on the BIS website.