Terms of Use and Privacy Policy for the use of BIS Mobile app

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Last updated: 16 October 2026

The mobile application “BIS Mobile” (hereinafter referred to as the “Application”), developed by the State Construction Control Bureau (hereinafter referred to as the “Bureau”), enables users to access certain services available in the Construction Information System (hereinafter referred to as “BIS”) on a mobile device.

By using the Application, the user agrees to these Terms of Use and Privacy Policy (hereinafter referred to as the “Terms”). Before using the Application, the Bureau encourages users to carefully read these Terms.

1. Terms of Use of the Application

1.1. By using the Application, the user agrees to comply with these Terms as well as the BIS Terms of Use published on the BIS portal.

1.2. The Application is maintained and administered by the Bureau. It operates on mobile devices running the Android and iOS operating systems and is distributed through the Apple App Store and Google Play platforms.

1.3. The user agrees:

1.3.1. not to modify, technically analyse or disassemble the Application, including by decompiling it in order to obtain the Application’s source code or information about its technical architecture, except in cases expressly permitted by applicable laws and regulations;

1.3.2. not to circumvent or attempt to circumvent the Application’s security mechanisms;

1.3.3. not to use the Application for unlawful purposes;

1.3.4. not to take any actions that may interfere with the operation of the Application, BIS or related information systems.

1.4. The Bureau has the right to amend the Terms of the Application. The current version of the Terms is available on the BIS website and in the Application.

1.5. The operation of the Application may depend on the technical capabilities of the mobile device, the quality of the internet connection and third-party services, including the operation of the mobile device’s operating system, app stores and electronic communications service providers.

1.6. The Bureau does not guarantee uninterrupted or error-free operation of the Application. The Bureau has the right to carry out scheduled or emergency maintenance and to temporarily restrict or suspend the operation of the Application for security or technical reasons or in order to comply with regulatory requirements.

1.7. The user is responsible for the security of their device, including protecting it against unauthorised access, keeping the operating system up to date and implementing appropriate security measures.

1.8. The user is responsible for the content of information, photographs, videos and files entered, captured or added in the Application, as well as for having the necessary rights to submit such content to BIS. When capturing or adding materials in which other persons are visible or audible, or which contain protected information, the user must comply with the requirements of applicable laws and regulations and must not infringe the rights or legitimate interests of other persons.

1.9. To the extent permitted by applicable laws and regulations, the Bureau shall not be liable for:

1.9.1. actions taken by the user in the Application;

1.9.2. consequences resulting from incorrect, incomplete or inappropriate information entered or added by the user;

1.9.3. inconvenience or consequences caused by disruptions to the Application, maintenance activities or disruptions to third-party services.

2. Privacy Policy of the Application

2.1. For the purposes of identifying the user, providing the services available in the Application and performing the functions assigned to the Bureau by laws and regulations, the Bureau processes personal data in accordance with the requirements of applicable laws and regulations.

2.2. The Bureau is the controller of personal data. Information on the procedures and legal basis for processing personal data, data retention periods, recipients of personal data, data subjects’ rights and the procedures for exercising those rights, as well as the Bureau’s contact details, is available in the Bureau’s Privacy Policy. Personal data obtained through the Application and transferred to BIS is processed and stored in accordance with the aforementioned Privacy Policy and applicable laws and regulations.

2.3. The user’s authentication and biometric data is not stored in the Application. If the user chooses to use a biometric authentication function available on their mobile device, such as Face ID, Touch ID or Android Biometric Prompt, biometric data is processed solely by the user’s device using functionality provided by its operating system. Biometric data is not transferred to the Bureau or BIS, and the Bureau does not receive, process or store such data.

2.4. The Application may process the following data and information:

2.4.1. data entered by the user in the Application in order to provide the Application’s functionality, perform actions requested by the user and provide BIS services;

2.4.2. the user’s email address and telephone number where this information is required to provide the relevant BIS service or perform the action selected by the user;

2.4.3. photographs, videos and files selected by the user in order to enable them to be attached and submitted to BIS as part of the relevant service or process;

2.4.4. photographs and videos captured through the Application at the user’s initiative in order to enable them to be attached and submitted to BIS as part of the relevant service or process.

2.5. The Application does not collect or process the user’s location data (geolocation data).

2.6. In order to enable the user to take photographs or record videos within the Application, the Application may, with the user’s permission, access the mobile device’s camera.

2.7. In order to record sound while recording a video, the Application may, with the user’s permission, access the mobile device’s microphone. The microphone is used only while recording a video initiated by the user.

2.8. The camera and microphone are not used in the background or without an action initiated by the user. The user can manage permissions for camera and microphone access in the mobile device settings. Refusing or revoking permission may restrict the use of the relevant Application functions but will not affect functions that do not require access to the camera or microphone.

2.9. Access to photographs, videos and files stored on the device is used only at the user’s initiative to select and attach a specific photograph, video or file to BIS. The Application does not automatically scan or collect other photographs, videos or files stored on the device.

2.10. Photographs and videos captured in the Application or selected by the user, as well as files selected by the user, are transferred to BIS only when the user performs the relevant action to attach, upload or submit them.

2.11. The Application may use push notification functionality to inform the user about the progress of BIS processes, changes in status or other information related to BIS services. The user can manage the receipt of notifications in the mobile device settings.

2.12. Data entered, captured or added in the Application is transferred to and processed in BIS in order to provide the relevant service, perform the functions assigned to the Bureau by laws and regulations and carry out actions requested by the user.

2.13. The Application does not use third-party analytics, advertising or user profiling tools.

2.14. The Bureau confirms that data collected by the Application is not transferred to third-party service providers or organisations, except where required by applicable laws and regulations.

3. Final Provisions

3.1. A minor may use the Application to access BIS services and perform actions provided for by laws and regulations to the extent of the minor’s legal capacity as established by applicable laws and regulations.

3.2. Technical problems relating to the operation of the Application should be reported to the Bureau using the issue reporting form available on the BIS portal.