BIS support service

Apply for a technical issue quickly and conveniently:

• by calling 6 200 40 10 or
• by submitting an application in the "Submit a Technical Issue" section after logging in to BIS.

Reporting a problem or suggestion in the Building Information System (BIS) is possible both through the BIS public portal www.bis.gov.lv (BISP) and through the workplace of building authorities and technical regulations issuers (TNI) (BIS-2), as well as through the workplace of BIS registers (BIS-1). When reporting a problem or suggestion, please include in the application form a description of the problem or suggestion, screenshots illustrating the problem or suggestion, and personal contact information.

Consultations for BIS Users:

Consultations for proposers and participants in the construction process on the operation of BIS

• Apply for a problem, error, or suggestion electronically by logging in to the public BIS portal: https://bis.gov.lv/bisp/
• Contact by phone: 62004010, press "1"

Consultations for apartment owners and Residential Building managers regarding BIS housing and maintenance matters:

• Apply for a problem, error, or suggestion electronically by logging in to the public BIS portal: https://bis.gov.lv/bisp/
• Contact by phone: 62004010, press "2"

Consultations for building merchants, managers, VEDLUDB, or other registry issues:

• Apply for a problem, error, or suggestion electronically by logging in to the BIS-1 workplace: https://bis.gov.lv/bis/lv/login
• Contact by phone: 62004010, press "3"
• Email: buvkomersanti@bvkb.gov.lv
• Email for residential building managers: parvaldnieki@bvkb.gov.lv

Consultations for building authorities, controlling institutions, and technical regulations issuers (BIS2):

• Apply for a problem, error, or suggestion electronically by logging in to the BIS-2 workplace: https://bis.gov.lv/bis2/lv/login
• Contact by phone: 62004010, press "4"

Useful information:

• Frequently asked questions